Contact us

If you would like to ask a question or make a comment on your experience of using funky-cards.co.uk, please contact us through one of the methods below.

• By email
  Email us at customer.services@funky-cards.co.uk and we aim to respond to your email within 24 hours of receipt.
• By telephone
  Call our Customer Service team on 020 8776 9655.
• By post
  Write to: Customer Services, Funky Cards, PO Box 45494, London SE26 6TA.

Website technical problems

If you are experiencing difficulties placing an order please email us at general.enquiries@funky-cards.co.uk with details of the problem and we will try to resolve it as quickly as possible.

Complaints process

If you are not satisfied with the level of service you receive online, please do let us know by contacting us as above.

We undertake:

• To deal with your complaint fairly, confidentially and effectively.
• To acknowledge your complaint within 5 days and provide a likely timescale for resolving it.
• To keep you updated on progress made.